65 N.Y.2d 399 (1985)
In the event of a widespread power outage, a utility company’s duty of care for personal injuries is generally limited to customers with whom it has a direct contractual relationship, precluding liability to non-customer tenants injured in common areas.
Summary
This case concerns the scope of a utility company’s duty of care during a massive blackout. Mr. Strauss, a tenant, was injured in his apartment building’s darkened common area during the 1977 New York City blackout. He sued Consolidated Edison (Con Ed), alleging negligence. The court considered whether Con Ed owed a duty to Mr. Strauss, who was a customer for his apartment but not for the common areas (the landlord was the customer for those areas). The court held that Con Ed’s duty was limited to its contractual relationship with the landlord, shielding it from liability to the tenant for injuries sustained in the building’s common areas. This decision was based on public policy considerations to prevent potentially limitless liability stemming from widespread power failures.
Facts
Julius Strauss, a 77-year-old tenant, resided in an apartment building in Queens. Con Edison (Con Ed) supplied electricity to his apartment under a contract with him and to the building’s common areas under a separate agreement with the landlord, Belle Realty Company. The blackout of July 13, 1977, caused a loss of running water in Strauss’s apartment, which relied on an electric pump. While attempting to obtain water from the basement on the second day of the blackout, Strauss fell on the poorly lit and defective basement stairs, sustaining injuries. He then sued Belle Realty and Con Ed for negligence.
Procedural History
The trial court granted Strauss partial summary judgment on the issue of Con Ed’s gross negligence based on collateral estoppel from a prior case. However, the Appellate Division reversed, dismissing the complaint against Con Ed, citing Moch Co. v. Rensselaer Water Co. The Appellate Division concluded that Con Ed owed no duty to Strauss in a compensable legal sense. The New York Court of Appeals then reviewed the Appellate Division’s order.
Issue(s)
Whether Consolidated Edison (Con Ed) owed a duty of care to a tenant, who was a customer for his apartment but not for the building’s common areas, for injuries sustained in those common areas during a city-wide blackout caused by Con Ed’s gross negligence.
Holding
No, because imposing such a duty would expose Con Edison to potentially limitless liability, and public policy dictates that liability be limited to those with whom the utility has a direct contractual relationship.
Court’s Reasoning
The court acknowledged that foreseeability of injury and privity of contract are not the sole determinants of duty in negligence cases. While a contractual obligation can create a duty to non-parties, courts must limit the legal consequences of wrongs to a controllable degree. The court emphasized that policy considerations play a vital role in defining the scope of duty. The court reviewed prior cases involving utility companies, including Moch Co. v. Rensselaer Water Co., which denied recovery to a plaintiff whose warehouse burned down due to insufficient water pressure from the water company. The court distinguished the case from White v. Guarente, where accountants were held liable to limited partners because the accountants’ services were intended for a known group with vested rights. Here, the court reasoned that extending Con Ed’s duty to tenants in common areas would create an unmanageable level of liability, given the widespread impact of a city-wide blackout. The court noted that a tenant’s guests, customers of stores, and occupants of office buildings are similarly situated, meaning liability could expand exponentially. Limiting recovery to customers with a direct contractual relationship with Con Ed was deemed necessary to establish a rational and controllable boundary on liability. The court explicitly rejected arguments that there should be a fact-finding hearing to assess the probabilities of catastrophic outcomes. The court concluded by stating, “In sum, Con Edison is not answerable to the tenant of an apartment building injured in a common area as a result of Con Edison’s negligent failure to provide electric service as required by its agreement with the building owner.”