87 N.Y.2d 370 (1995)
Workers’ compensation benefits for mental injuries caused by work-related stress are not precluded under Workers’ Compensation Law § 2(7) unless the injury is a direct consequence of a personnel decision specifically targeting the claimant.
Summary
This case addresses whether an employee is precluded from receiving worker’s compensation benefits for a mental injury caused by work-related stress when that stress arises from personnel decisions affecting other employees. The New York Court of Appeals held that the exclusion in Workers’ Compensation Law § 2(7) applies only when the personnel decision directly targets the claimant. In this case, the claimant’s stress arose from changes in his working conditions due to the replacement of co-managers and reassignment of the night crew, not from any personnel decision directly affecting him. Therefore, he was entitled to benefits.
Facts
The claimant, a supermarket manager, experienced severe stress-related symptoms leading to hospitalization and a diagnosis of panic disorder. This condition arose after his employer, A & P, replaced two experienced co-managers with inexperienced ones and reassigned the night crew to the day shift. These changes significantly increased the claimant’s workload and responsibilities, causing him to work longer hours and experience physical and mental distress. The claimant’s stress was further exacerbated by criticisms from upper management regarding the store’s performance under the new conditions.
Procedural History
The Workers’ Compensation Law Judge initially disallowed the claim. The Workers’ Compensation Board Panel initially affirmed, but then rescinded its decision and reversed, ruling that the exclusionary language of Workers’ Compensation Law § 2(7) did not preclude the claim. The Appellate Division affirmed the Board’s decision. A & P appealed to the New York Court of Appeals.
Issue(s)
Whether the claimant’s mental injury, caused by work-related stress, was a direct consequence of a lawful personnel decision involving a disciplinary action, work evaluation, job transfer, demotion, or termination taken in good faith by the employer, thereby precluding workers’ compensation benefits under Workers’ Compensation Law § 2(7)?
Holding
No, because the claimant’s injury was not a direct consequence of a personnel decision aimed at him, even though it resulted from changes in his working conditions stemming from personnel decisions involving other employees.
Court’s Reasoning
The court reasoned that Workers’ Compensation Law § 2(7) excludes claims for solely mental injuries based on work-related stress only when the injury is a “direct consequence” of a listed personnel decision. The court emphasized that the phrase “direct consequence” indicates that the exclusion applies only when the personnel decision is aimed directly at the claimant. The court stated that “the exclusionary language of section 2 (7) applies only when the personnel decision at issue is aimed at the claimant.” The court distinguished the present case from situations where the claimant was the subject of the personnel action. Although the personnel decisions regarding the co-managers and night crew contributed to the claimant’s injury, they did so indirectly by increasing his workload and responsibilities. The court also noted that there was an affirmed finding supported by the record that the claimant’s condition was caused by “ongoing job-related stress and not by a personnel decision which altered or threatened his job status”. Therefore, the court concluded that the claimant was not precluded from receiving workers’ compensation benefits.